holland america onboard creditholland america onboard credit

Bear in mind that the screening process for any point of embarkation is similar to that at an airport. For this reason,guests are encouraged to obtain travel medical insurance prior to travel. Started August 27, 2021, By In order to accommodate our guests, wheelchairs are reserved exclusively for embarkation and disembarkation assistance in the pier facility and in emergency situations. environment is the right thing to do and essential to the success of our business. Your baggage will arrive in your stateroom later that afternoon. And I guarantee that my 6 year old grand daughter isn't going to spend $60 a day. Taxes, Fees & Port Expenses are additional amounts to fares listed. Assistance is only available once embarkation has begun, typically not before 11:30 a.m. For disembarkation procedures, please contact Guest Services once on board to advise them of your need for assistance. A dedicated team of youth professionals invite kids and teens to join their friends in arts and crafts, sports, video game competitions, scavenger hunts, challenging team games and themed parties. If you have questions about visa requirements, call CIBTvisas at 1-866-935-8472. In addition to watching the Safety Video, please read the Safety information located on the back of your stateroom/suite door. When you board and look at your on board account you will see entries like these: The first is for any on board credits purchased for or by you and are fully refundable. It doesn't go by each person unless you have set up separate accounts. Have It All Early Booking Bonus | Holland America Line. For 21+ day voyages (excluding Grand Voyages), eligible guests will receive US$300 credit per person to apply toward their shore excursion purchase(s). Also, you will need your ship card when you disembark. For COVID-19 Vaccination requirements please visit our lookup tool available athttps://book2.hollandamerica.com/protocols/ appreciate the info. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Capacity is limited for many activities, so book early using your Onboard Credit. PERSONAL TRAVEL IDENTIFICATION REQUIREMENTS. To meet this requirement, we must have the necessary information in our records at least 90 minutes prior to departure. You may also receive arrival documentation from Immigration when arriving at the airport. Please note that minimum age for guests using the fitness center is 16. 150th Anniversary Celebration | 2023 Cruise Deals | Holland Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Drivers License. Further information will be provided on board. With RCCL there was no hold, I gave my creditcard number and that was it. On the Eurodam, Koningsdam, Nieuw Amsterdam and Nieuw Statendam: Tamarind, for exotic Pan-Asian cuisine, Canaletto, featuring classic Italian cuisine in a relaxed setting. The Greenhouse Spa combines the best of the most distinctive and luxurious spas on sea and land integrated with proven home spa programs and exclusive products that enhance life and promote well-being. sigsky, February 3, 2019 in Holland America Line. The password will need to be disclosed to the youth staff upon pick up of the child. Please note that fees and visa requirements are subject to change without notice. Powered by Invision Community. For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. Offer expires November 15, 2022. Try the Dive In, located on the Lido Deck, featuring hamburgers and hot dogs. Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship that is accepted by U.S. Customs and Border Protection. Explore white-capped peaks, arctic-blue glaciers, and wildlife galore when you book select Alaska cruises with the cruise line that knows it best. So now that they are not letting you use the non refundable in the casino, and since they use the non refundable OBC first, I wonder if this means that we can't charge to our account in the casinountil the non refundable is used up when you have both non refundable and refundable OBC? Cruise Documents: Holland America Line Express Docs Eco- friendly Cruise Documents. You may wish to sunbathe, swim or simply find a quiet spot and do nothing at all. Onboard Credit can be applied to Shore Excursions, Beverages, Items from The These will be used first and are not refundable. Travel by Air: Passports are required for all international air travel to and from the United States, regardless of age or citizenship. If so, are there any categories/types of OBC that can't be used for the daily service charge? Visa Waiver Program Requirements: The Visa Waiver Program (VWP) allows citizens of participating countries to travel to the U.S. withouta visa for stays of 90 days or less, when they meet all requirements. Casual dining is available in the Lido Market every night. Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). of disembarkation. Thus the various reports on this board about getting money back, spending in casino, etc. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. You will be responsible for all costs you incur to join the vessel at the next port. Crew Appreciation is a daily (adjustable) amount added to your onboard account and pooled in order to recognize the many team members throughout our fleet who contribute to the guest experience. For your convenience, foreign currency exchange services are available at Guest Services. Your seating assignment will be noted on your guest card upon boarding. Hours are from 6:00am until 9:00pm. 1. Port Shopping Ambassador Program: Your cruise vacation would not be complete without experiencing some of the worlds best duty-free shopping. But, if you can, consider someone like me/us, who did not have the finances. With Express Docs, your cruise documents are available up to 50 days before your cruise departure date, and you can print part or all of your Express Docs whenits most convenient for you, 24/7. Your card will be pre-authorized for US$60 per person for each day for cruises up to 25days and US$30 per person per day for cruises longer than 25 days. Dining venues vary by ship. HAL reserves the sole right to determine the method of compensation made to guests. This includes air travel to and from Canada, Bermuda, the Caribbean and Mexico. Best Cruise Itineraries: Alaska | Mexican Riviera | Panama Canal, how much does it cost to take a holland america shuttle from fort lauderdale, do you reconise princess loralyy programoes you reconize princess lo, do you reconise princess loyality programme, holland america scedule from rotterdam to, holland america scedule from rotterdam to the. View current Health Protocolsand Testing and Vaccination FAQs. Please keep this in mind when packing. Minors under the age of 18 traveling to foreign countries must be accompanied by a parents or guardian. On selected cruises youll find HollandAmerica Lines Port Shopping Ambassador Program. If you require additional information on the ships facilities or ability to accommodate your needs, please feel free to contact theGuest Accessibility Department. A review of HAL's website, even before you reach the point of completing the online checkin, reflects: Our cashless society is designed to make your life on board as simple as possible. A nonrefundable Service Charge of 18% of purchase will be automatically added to optional purchases of beverage packages, drinks, dining room and specialty dining, private events, and other elected products, services or amenities provided to guests that are not included in the Cruise Fare. Guests should always travel with appropriate clothing and mosquito repellent with DEET or Picaridin to reduce the risk of mosquito bites. Every decision we make starts with that basic rule. In order to Travel Well, international travelers should contact their physicians, local health departments, or a travel medicine clinic at least six to eight weeks before departure to receive current health information on the countries they plan to visit, to obtain vaccinations and preventative medications as indicated, and to address any other special needs. A credit card is required for all inbound phone calls to a ship. What I have a problem with is the hold and them actually expecting I could spend up to $60 a day. The next route would be basically to wait to get on the ship and pay the deposit in cash and plead with the front desk (sorry, don't know the technical term) to see if they would allow us to not pay for my son, but to cut his card off. On the last night of your cruise you will need to place your baggage outside your stateroom before you retire. Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. Some clearances will require face to face inspections, details will be communicated to you onboard. I travel for both business and pleasure, and hotels and rental car companies have signs on their counters explaining the holds, and the implications of the holds for debit cards. I do like the new kiosks near the front desk for running off a copy of my bill without having to wait in line at the front desk. If you should have questions or need assistance, Holland America Line representatives at the pier will be happy to assist you. On Board Yes. I know because I checked. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. Call us toll-free at 1-888-425-9376 or 206-626-7320. Baggage Insurance: Although we try to handle your bags carefully while they are in our possession, please be aware that Holland America Line cannot guarantee there will be no loss of, or damage to, your baggage or belongings. Florida_gal_50. America The Casino is not open in port and certain restricted waters and you must be 18 or over to play. In Seattle. To ensure peace of mind while you are away, we offer this last-minute checklist of things to do before you go. Birth certificates can be an original or certified copy. However, if such devices are determined to pose a hazard, they will be removed and returned the last day of the cruiseprior to debark. Please Note: You may choose either flexible/open dining or classic pre-set dining in the Dining Room, at the time of booking. HAL reserves the right to apply this price protection and offer at its discretion. With very limited exceptions (such as some Panama Canal cruises),U.S. law prohibits persons from beginning their cruise in oneU.S. port and ending it in a different U.S. port. Personal training and specialty classes such as yoga and Pilates are available for a nominal fee. of people and the oceans we sail upon. Learn more, Self-care, anyone? Embarkation Time:Your assigned check-in time is printed on the Boarding Pass page in your Express Docs. From the moment you step aboard one of our spacious, mid-sized ships, you'll feel the difference. This requirement does not apply to U.S. or Canadian citizens. PLEASE NOTE WHTI-compliant documents are acceptable for entry or re-entry into the United States. Promotional credits are nonrefundable. During the voyage, a safe to store your valuables and important documents is available in your stateroom. (Remember that checked baggage might not be accessible at all times.) It also shows you how to correctly put on your lifejacket. If we do not have your information by this deadline, you will be unable to sail. If we do not have your information by this deadline, you will be unable to sail. Usually there is a fee required. I'm sure the staff would be grateful. The point that I was making is that had she not had an AE, they probably wouldn't be able to hold it on a regular card because she had just paid for the cruise and airfare for all seven of us and a (typical/average) regular credit card may not have had that high of a limit. Kosher meals are prepared off the ship in a kosher kitchen, frozen and brought to the table sealed in their original containers. The medical staff on board is not available for daily care, unless you are hospitalized in the Medical Center. Youll find something that sings to your heart, night after perfect night. From time to time guests encounter transportation delays in getting to their cruise ship. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. Can it go towards a pre-excursion hotel/transfers arranged thru HAL? In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. The same gracious service and sophisticated exquisite dining experience is featured, as it is in pre-set dining. If you are unable to function independently with respect to eating, dressing or attending the ships safety briefings, you must bring a caregiver with you. Guests are not allowed to bring alcoholic or non-alcoholic beverages on board for consumption or any other use except as follows: Guests may bring Wine and Champagne onboard, however a corkage fee of USD $20.00 (which is subject to change without notice) will be applied to each bottle (max 750 ml in volume or less). Travel Well: International travelers can take a number of simple steps to avoid potential health problems before and during travel while preserving their health and wellness during travel. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, C858B0A9-6769-424D-B129-59363EDAC023.jpeg, B5073042-BF8A-4EEC-BD19-0938D8732763.jpeg. Airport/Ship Transfers: Transfers from the port city airport to the ship on the day of embarkation, and from the ship to the port city airport, on the day of disembarkation are available for purchase. One cruise last year had over $900 OBC and hotel service charges definitely were paid with it as well as some gambling, spa services, specialty restaurants, OB shop purchases, and of course bar bills. The Hotel Service Charge is either $13.50 or $15.00 (for a suite), , per day. If you completed the Online Check-in, please have the following documents ready to present at check-in: U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. All staterooms are equipped with hair dryers. The charges are subject to change without notice. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on Eurodam,Nieuw Amsterdam, Koningsdam, Nieuw Statendam and the upcoming Rotterdam). Webspent on all Holland America purchases, including onboard purchases 2; Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted 2; Earn 5,000 points What I have a problem with is the hold and them actually expecting I could spend up to $60 a day. OK, I'm convinced on beverage card and donating any overage to the crew. Every charge against your room bill, including the hotel service, can have your OBC used on it. The only exception is cash for gambling. To accomplish these initiatives, we use low-flow systems for toilets and showers in the staterooms, which conserves the amount of water used on board and therefore the quantity of wastewater treated and discharged. Every charge against your room bill, including the hotel service, can have your OBC used on it. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Unused TA credits were credited back to our credit card at the end of the cruise. Holland America We regret any inconvenience this may cause. on board. For more information regarding passports and WHTI compliant documents, please visit travel.state.gov/content/passports/english/go/checklist.html or call the National Passport Information Center toll free at 1-877-487-2778 or TDD/TYY at 1-888-874-7793. If so, if one already has a beverage package, then I assume one could only use the OBC credit on board for things like extra cost wine and liquor (e.g., bottles of wine), the gift shop, the spa (also only booked on board) , or special events (like a wine testing) that have a fee (please advise if I misstated this -- thanks in advance). Travelers who have not obtained approval through ESTA should expect to be denied boarding on any air carrier bound for the U.S. CC Help Jenn You do not need to include any suffixes on your airline ticket. I didnt know how we would spend the OBC I had. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. For guests who have made independent flight plans and purchased any of Holland America Lines transfers, you must advise Holland America Line of your air schedule at least 14 days prior to arrival. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. Holland America Line does not recommend storing medication in any mini-bar. Holland America Line Rewards 5 Things to Know About the Holland America Line Credit Card All mail is subject to local postal office procedures and rates in the port mailed. Be certain to bring along a record of all your vaccinations. a visa for stays of 90 days or less, when they meet all requirements. Pack shoes on top of other contentsin your baggage to expedite the screening process. Please be sure you understand the requirements for a service animal to disembark in each port of call. Rest assured that your passport will be fully secured by our staff. Registration is free and there is no obligation to bid. book by feb. 28 and get a bonus of $400 onboard credit, can you bring guests to the neptune lounge, silver medallion for guests sailing with us for a total of 300 days, gold medallion for guests achieving 500 days, and our high, what are the disembarking procedures at the end of the cruise. If you have not already purchased your City Stays & Pre/Post Overland Packages, Holland America Line can assist you. Visit hollandamerica.com for more information. The Elite Beverage Package includes wine, beer, spirits, cocktails, non-alcoholic beverages, sodas, bottled water (sparkling or still, 400ml or less) and coffee. Crew Appreciation: Receive prepaid stateroom gratuities on board. From the U.S. dial 1-877-466-2247, from the UK dial +44-2033-754769 or +1-617-482-1100 if calling from any other location. For a limited time, enjoy all the benefits of our standard Have It All package, including Shore Excursion and Specialty Dining credit, plus free Crew Appreciation, a Low Price Guarantee, and upgrades to Premium Wi-Fi and Elite Beverage Packages. We tend to book our shore excursions early before boarding which means we can't use our onboard account to pay for them. There are so many choices on your Holland America Line cruise. WebOn Alaska cruises roundtrip from Seattle, guests receive a $100 onboard credit per person to put toward shore excursions. Select Alaska Roundtrip Seattle cruises and cruisetours booked October 14, 2022, through November 15, 2022, will receive an additional US$100 Onboard Credit per person (US$200 per stateroom). The rate is US$16.00 per minute and billing begins at the time specified. Theres never a dull moment on your Holland America Line cruises. You can learn about your itinerarys ports of call with our Explorations Central programming, watch a live cooking demonstration, challenge yourself with a game of trivia or join a pickleball tournament! I think a lot of the confusion results from passengers wanting to reserve the OBC for the gratuities. When you board the ship, your account has already been activated and you may make purchases by simply showing your guest identification card and signing a receipt. Holland America Line and its onboard staff are not able to confirm flights from on board our vessels. The Wireless Maritime Service system is available for use when the ship is in international waters. Great post Roz! View Details. I think they use this for special social events for the crew. Please note the following general information about Luggage Direct: Restrictions for each homeport city include participating airlines, earliest and latest flight times, and citizenship requirements. Im sure it will all work out and if we can buy them an excursion and drinks that will be great. Learn more, Led by a team of world-class celebrity chefs, our cruise ship dining satisfies your cravings. For more information, or to sign up go to maketraveleasier.com/Holland or call 1-877-847-0045 to speak to one of our customer service representatives. LauraS Holland America Line representatives are available 24 hours a day, 7 days a week and 365 days a year to assist you in any way they can, including assistance with travel delays and contacting loved ones. We offer a fully digital service bringing you the latest in high quality, photographic products such as Joe Craig Black Label Art Photography, an exclusive portrait service for Holland America Lines guests that redefines cruise photography sittings are limited so please book early. Shore Excursion credit must be used pre-cruise when applied toward an Alaska Cruisetour Land Excursion purchase. It is not a deposit, it is a hold on your credit that is available. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Lines liability will not exceedUS$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Inform your bank or credit card company that you are traveling abroad to avoid any challenges with using your credit card on the cruise. You may bring a pre-paid Gift/Rewards Card to pay for your onboard charges. I travel for both business and pleasure, and hotels and rental car companies have signs on their counters explaining the holds, and the implications of the holds for debit cards. On Grand Voyages when suggested attire is Formal, suits or dresses are recommended. Any additional information concerning currency restrictions, please contact the customs agency in their country. I have a $25 OBC per pax. The Promo Credits line is where your Future Cruise, Stockholder, and quick booking credits are combined into one credit. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. Prescription Marinol, which is used by some as an alternative to marijuana, is permitted. How about a wine package or two? When you buy cocktails, bottled water, sodas, anything from any bar, a 15% gratuity is automatically added on. Holland America For 6- to 9-day voyages, guests will receive one night at Pinnacle Grill, Canaletto or Tamarind. Kids: Painting Picassos, parachute playtime, songs and stories along with theme parties Cosmic Cruisers, Dino-Mite Night and Ships Ahoy Pirate Treasure Hunt Adventure keep our junior cruisers ages 3 - 6 years entertained. Oxygen: At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. Receive exclusive upgrades and bonus amenities when you book early. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. HAL does listen (at times) to their cruises, so please tell them to allow this. Listen to the menu and select the number that corresponds to the ship you are calling. We are travelling with our daughter/son in law and two grand children 6 and 10 in two cabins (grandkids with the us of course). Book your next Holland America Line cruise while on board and receive Double Onboard Spending Credit up to US$500 per person, good for your next Holland America Line Cruise. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. I don't want to judge anyone's finances, but I would be a little concerned travelling without a few extra thousands on the card for sudden emergencies. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. All onboard purchases and services are charged to your account by using your stateroom keycard. Once completed, all guests will be allowed to disembark. When I got to the page where you paid, I was asked if I wanted to use OBC or a Charge Card. LauraS Although embarkation may begin as early as 11:30am, our previous sailing guests will have just disembarked and we will still be in the process of preparing the ship for your cruise. Note: Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. If you charge in excess of the held amount, the accumulated excess charges will be added to your pre-authorized amount at the end of each day. It's been my experience that you don't have to do anything. Started June 21, 2021, By If all three are on the same account, it will be credited to that account. You can always your OBC in the shops, Exploration Cafe (books). Conserving Water and Reducing Waste Water Discharges: We make the most of our water. Travelers checks may be cashed at Guest Services. What it means is that if in Ketchikan or Juneau or Skagway we decide we want to buy something special, I'm going to have to remember that I have a $2500 hold on my card. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. A fare will be considered a Comparison Fare only if its booking consists of details that are identical to those of the original booking (including, but not limited to, the same ship, sail dates, stateroom category and number of guests as the original booking). To purchase a gift for a guest, please visit ourBuy a Gift for a Guest pageor contact our Ship Services Department at: Holland America Line Ship Services Department, 450 Third Avenue West Seattle, WA 98119 Phone: 1-800-541-1576, Email: hal_ship_services@hollandamerica.com. Other approved proof of citizenship documents such as a passport card, an enhanced drivers license (EDL) or certificate of naturalization along with a government-issued photo ID are also acceptable. In todays era of heightened security, Holland America Line has implemented a no visitor policy. Email and Internet: Guests can send and receive electronic mail (email) in real time via satellite link 24 hours a day (satellite conditions permitting). For this reason, Holland America Line has size and weight guidelines for scooters. bars, the shops, spa, shore excursions. Started June 21, 2021, By Your travel advisor can provide you with additional information if you are interested in this option.