Exchanges and refunds are normally processed within 5 business days of receipt. There are many reasons you might want to buy a wig, including a cheaper alternative to medical therapies for restoring baldness, hiding a bad hair day, changing up your hair color and style easily, or even for a costume! And to this day the issue is not resolved and they owe me at least 20 dollar not counting 8% state tax. Paula Young Reviews USA 2023 You can find wigs online in all shades, lengths, and styles. Your IP: I had been mostly satisfied with the quality and color of the hairpiecesup to now. This is ridiculous as I can't use the headband without the wig. I'm happy to say I've had excellent service from this company. They charge me $9.99 for the return shipping label. Shop Best-Selling Wigs They think its ok to offer me a 10% refund. SOMETHING HAS CHANGED RADICALLY FOR THE WORSE IN THIS COMPANY IN THE LAST YEAR. 2023 Trustpilot, Inc. All rights reserved. Be very cautious with this Company, I am thoroughly dismayed at their lack of competent customer service! Customer Reviews. Customers can sort the inventory by price, brand, size, color, type, and fiber. It goes against our guidelines to offer incentives for reviews. Everyone wears shoes, and their look and comfort matter. This business practice of a fee of 14.95 seems a bit deceptive. The agent was very polite. I was advised that in order to receive free shipping, I had to be billed a second time, not to worry, and the other submission would fall off. Vicki absolutely horrible looks like a hack job and so fake and cheaply made. There are many reasons you might want to buy a wig, including a cheaper alternative to medical therapies for restoring baldness, hiding a bad hair day, changing up your hair color and style easily, or even for a costume! "Customer service" and "refer a friend" services are not eligible for Cash back. I will never do business with them again! Offering wigs for medical hair loss or to change up your style. Order Information. I had liked it so much. Totally different. Phone number to dial 800-364-9060. However, due to their low rating from the BBB and negative feedback from customers, Paula Young has earned a low rating from us. One was used, so I called to get a credit for a dirty wig. Their return policy is a 19.99 dollar restock fee plus and 9.99 sure post fee. !They do not answer calls. Tidy up customer service and it would be a good company to deal with. But I've paid three times. Customer service just said it was company policy. Futura Fiber Wigs. I am tired of t he dissing I read from other reviewers--they must be ordering the wrong product. Strange because PayPal is still showing the ORIGINAL purchase price for BOTH wigs. Customer Number 800-364-9060 - by the Numbers. My mom has been buying wigs from them for years they usually were pretty nice and natural looking. (Feb 13,2022-They redeemed themselves) I DON'T RECOMMEND BUYING FROM PAULA YOUNG. Find out how we combat fake reviews. I ASKED FOR A CREDIT ON MY CARD FOR ALL THE ORDERS INCLUDING THE ONES I DO NOT RECOGNIZE. Rinse again and then pat dry and hang the wig loosely to dry at room temperature. With a human hair wig, you can apply a small amount of mild, high-quality shampoo to the hair (avoiding the scalp area) and carefully comb it in a downwards motion. When I called was told there is a restocking fee. APO/FPO/DPO. The agent said my detailed email was incorrect and said I would have to pay the difference or cancel the order.. no exceptions.. had I not been at work I would have gone to her mgmt.. I have purchased many wigs from them but they have now lost a customer. I ordered the Delicate Touch human hair in July. No tracking number. Information provided by various external sources. Phone. They rip of people. I paid 81 for this wig and they think its ok to give me 8.10 back for their mistake. More expensive doesn't always mean better, just different. Paula Young Wigs Reviews | Read Customer Service Reviews of www Wigs are made of either synthetic material or human hair. 1 returned and they will not refund anything. Register with an email address and password. They said that they charge more for shipping to Canada, however, the shipping method was clearly Canadian shipping and the charge was to be $7 (a savings of $16.99 because of the Paula Young coupon applied, which the system accepted.) What little refund you get if you do takes over 2 months to receive. What is the best way to whiten your teeth? Cloudflare Ray ID: 7d2c3fabff43bc01 Where is the best place to buy hair care products online? After navigating the customer service robot and finally getting a live agent, the representative gave me a "Pitney Bowes" tracking number. Over the past 2 years the quality of their products have been horrible. Wigs are not bad but shady business especially for people who really need these wigs. The 7 Best Wig Stores for 2023 | Free Buyers Guide - TopConsumerReviews.com I received their confirmation for my order and what they would charge my credit card. If you have a synthetic wig, you'll need to purchase wig shampoo and conditioner. Others have had unauthorized recurring credit card charges, and some receive completely different products than what they paid for. You can email the site owner to let them know you were blocked. And yeah it's for hair loss. I will be a long time customer!!! For over 15 to 20 years I have needed to wear a wig or other hair pieces. We have found a MarketLive account that matches your email address. Items returned after the specified time frames WILL NOT be processed for an exchange or refund. Ripoff Report | Paula Young Wigs Review - Nationwide - Paula young Complaint Review: Paula Young Wigs - Nationwide LAKAY Kusina Kuya Willie's Kainan K9 KUSINA Frozen Asian Foods They overcharge for cheap food, Cyberstalk, threaten and sexually harrass customers.They. Especially for the money! The bottom portion (blue) is where you should enter the promo code and then click "apply." Which popcorn club is the best? Questions or comments: CustomerService@Wig.com; Returns for exchange: Exchanges@Wig.com; Any issue related to order modification or cancelation please call our customer service number below. After years of buying wigs from them I had a major problem. The person that took my cancellation was quite nice, the girl that took my initial call- nasty. Terrible to first time customers. I wont even send it back because I dont want to deal with anyone there again. "How do I retrieve or re-set my password to place an order and checkout?" 8 See all photos review helpful vote Never again! The advertisement that says customer satisfaction is there top priority is nothing but BS. But my last experience was the worst. They fit well, are true to size. Disappointing. Wigs may be exchanged or returned within 21 days*, except for wigs from Paula Young, Couture Collection, Heart of Gold, Jaclyn Smith, WIGSHOP, Especially Yours, Donna Vinci, and Diahann Carroll, which may be exchanged or returned within 45 days*. Enter your MarketLive password to connect. Since you cannot even see what you ordere other than a small picture on the screen, returns are happening often and should be made as easy as possible. PY has alot of basic cap wigs without all the bells and whistles that not everyone needs all the time. "Where do I enter the "Promotion Code" when I am checking out on the website?" Ordered an Evan wig about 4 years ago. 65% Off Paula Young Coupons & Promo Codes - June 2023 - Goodshop If returned anything they give you a small credit because they charge you for everything!! The wigs are fine, but you really need to be careful as customer service is awful and returns are difficult if you are in Canada. Purchased wigs with a promo of buy one get one. Wig accessories, such as wig liners, foam heads, and color rings, are FINAL SALE and CANNOT be exchanged or returned. The action you just performed triggered the security solution. All the negativity surrounding Paula Young wigs is disappointing since they have such a big selection to choose from. Even though I made pictures of the item I kept with tag - and I wouldn't get a refund without a tag, but to no avail. There are wig boutiques where you can browse and try on wigs in person, but they are becoming scarce and are often a much more expensive alternative to online shopping. They could really improve how they deal with disputes though. They are meant for people experiencing hair loss from alopecia, chemotherapy, or other illness. I also emailed them for an expected arrival date and had a reply within 24 hours, so no complaints from me!I ordered a Topper and its gorgeous. Paula Young: Complaints, Customer Claims, Free Resolution Services Medical wigs don't differ much from normal human-hair wigs. DO NOT BUY FROM HERE.Bought a Platinum coloured wig from Paula Young in a pixi style. If you or someone dear to you is a fan of that delightful white and fluffy snack known as popcorn, what could be better than having it conveniently delivered to the house or Where's the best place to get scuba gear? Customer 2 reviews US Mar 22, 2021 I called to order an item. What's the best online bookkeeping service on the market? Where can you get the best credit counseling? There has to be a wig company out there that does care about there customers. I have been purchasing Wigs from Paula Young for years. Visit Store. Top Brands, Wide Selection, Affordable Prices. It didn't mention anything about this when I placed the order. U.S. & Canada Shipping Information. You can click the name or the image to view the product page to see the style you are interested in. $10 OFF $10 Off Your Order of $89 or More expires: ongoing Used 7 timesLast Used 17 days ago 100% Success Paula Young claims the free shipping takes 5-7 days. Some of the things that keep women coming back for more wigs are the company's high-quality products, reasonable rates, and great customer service. For drying, first pat the wig with a towel to soak up as much of the water as possible, and then hang dry the wig on a wig stand or with a blow dryer on your head if you are in a hurry. They have a wide variety of wigs to choose from and their prices are competitively low even without the 150% price match guarantee they offer. Shop New Wig Arrivals All exchanges and returns will be inspected. I'm happy to say I've had excellent service from this company. Buyer beware. Do you agree with Paula Young Wigs's TrustScore? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Paula Young Juno WhisperLite Monofilament Wig Smooth, Straight Long Wig with Blunt Bangs and Razor-Finished Tips/Multi-tonal Shades of Blonde, Silver, Brown, and Red 3.9 out of 5 stars 59 $ 99 . Visit Paulas Pointers. I and they would never treat a customer like that.I will never under any circumstance do business with them again. All exchanges must be accompanied by an Exchange Authorization Number. 1 I received. I have bought over 50 wigs and hair pieces from this company. Take note you ladies who buy that course thick stuff from other companies, I can spot your wigs from a mile away. Or perhaps you're feeling a sassy, red, shoulder-length cut. I will no longer be dealing with Paula Young, as their manufacturing standards have plummeted. WHen i called the gentlemen said - "Yes, I see we cancelled - did you want a refund"? Terrible customer service policy when they wont correct their own mistake. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Paulayoung.com Phone Number | Call Now & Shortcut to Rep I will never shop with them again. The worst company I have ever dealt with and I am sad to say they are in Massachusetts USA. Our representatives are ready to take your order and to answer your inquiries 24 hours a day, 7 days a week. A month later i still have not received a credit. Type the item name or the item number in the search box (top right of the page) or within the Catalog Quick Shop (in footer). Paula Young Reviews - 57 Reviews of Paulayoung.com - Sitejabber Companies can ask for reviews via automatic invitations. Heat-Stylable Synthetic Wigs. I love the wig I ordered, but the problem was that they processed the order three times. They also tried to put a monthly charge of $14.95 monthly for being a platinum member which I never agreed to. Its been 30 day still no refund and my account shows no return. #8. I am one of those people. All wig product pages have the option for customers to leave product reviews, which is helpful when shopping online. "How do I see the color I selected on the wig image for the style I am considering?" Our representatives are ready to take your order and to answer your inquiries 24 hours a day, 7 days a week. One of the wigs was later changed to a Clearance item, but it was NOT Clearance when I purchased it. I ordered a wig and velvet grip headband. Beware of using a coupon because it automatically enrolls you in their platinum plus program which charges monthly. Another perk that customers could take advantage of is Paula Young's 150% price match guarantee. Give PY a try, you won't be sorry. On May 29, the young artist took to TikTok with a startling video Lawyer fired after woman accuses him of snatching wig in viral video: Singer Lizzy Ashliegh was thrust into the spotlight on the internet this week, not because of her versatile vocals but because of a viral video. Wigs For Women - Human Hair & Synthetic Wig Styles | Paula Young Repeat customer! It is automated, and it requests your phone number. Unacceptable. Even though I paid for the 5 day shipping. The form is unavailable at this time, please try again later. Call us toll-free 1-800-689-2587 . Like us? PaulaYoung.com is your online source for wigs, hair pieces, and hair extensions. Sadly for me I didn't take a chance on PY until I had spent a small fortune on more expensive wigs. If you're interested in shopping online here, we recommend reading customer reviews on specific wigs to get a feel for quality and the experiences that other buyers have had on those particular products. Called customer service 5 minutes after placing order and was told that I would receive the 2nd wig. Please contact us by email, phone, online, fax, or mail. Do NOT BUY THEIR WIGS OR PRODUCTS. I am not disappointed. Paula Young is run by Specialty Commerce Corporation, an organization that owns a variety of other wig and hair companies like Wig Shop, Especially Yours Wigs, VersaHair, Salon Silhouettes, and others. If, for any reason, you are not satisfied with your purchase, you may exchange or return unworn, unaltered items with tags attached in original packaging, as per the guidelines below. I called to ask why. The action you just performed triggered the security solution. I checked Trust Pilot AFTER I placed my order @ Paula Young and was worried I'd have the same experience as previous reviewers. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. THEY TOLD ME THERE WOULD BE A $19.00 REFUSAL CHARGE ON TOP OF A 25% RESTOCKING FEE!!! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I ordered a wig, didnt like so I used the smartpost return label an the package is lost! Paula Young Wigsbuy Where is the Best Place to Buy a Wig? Navigate phone maze to a human Direct to human. Join the 86 people who've already reviewed Paula Young Wigs. And when she said that wig was a return, AND PYW said they will take back and not charge restock fee. Most wig retailers have a return policy that allows customers to send back their product if they are unsatisfied. Read 1 more review about Paula Young Wigs. They said once the dirty wig was received, they would credit me the additional $9.50 I would have to pay to send the used merchandise. I returned package the day I received it, 3 months later received a check for $1.19. Paula Young is infamous & I know from experience that all the bad reviews are justified. Part 2: She reordered same wig, and the stuffing paper was all hand crushed- ie: not a new wig with properly inserted paper. I compare them favourably with high-end basic cap wigs. I purchased four wigs, two of which were Clearance & not eligible for a refund (store credit only), which I understood & agreed to. Also she said I didn't use the promo on the returns, but kept repeating I got the 20% off the original order. I placed an order on 9/5/22 (holiday) and as of today the order is "in the warehouse ready for shipment". Doubtful. Shipping was slow on the one I actually received, and communication was nonexistent on the one they cancelled. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Paula Young Wigs Reviews | Read Customer Service Reviews of www Just terrible. They need to start recording calls and having customer service surveys. We use dedicated people and clever technology to safeguard our platform. If you have any questions about your order, please be sure to include your first and last name, customer number, order number, and a telephone number where you can be reached. So if I want to return the items upon receipt I'll have to pay to return them and if I refuse the order then I'll be charged a restocking fee.What a racket!!! If you have any problems, questions or comments about your purchase. Very satisfied and Happy!Have bought three wigs and several products. Call-back available NO. I have purchased 6 or 7 wigs and a couple of ponytail wraps from Paula Young over a period of 3 years. Learn more about our process. FAQ. Or they feel the fibers and remark "But it feels so real". Avoid scrubbing, twisting, or massaging the shampoo into the wig. Voice your opinion today and hear what 59 customers have already said. Synthetic wigs are made of plastic or acrylic fibers that look like hair. She was rude. BEWARE: IF you can hold you temper long enough to get thru their ridiculous phone system you will get this: They gave me free shipping, came back a month later and went into my bank account without my permission and charged me $9.99 shipping because "they made a mistake ". Ill be ordering elsewhere. Login with an email address and password. I find the quality to be on par with wigs I have purchased in other brands--only I pay a lot less. I found many negative reviews about Paula Young Hair Company on line, I don't get that, I have had an amazing experience with the company!! Click to reveal And, I get handtied that I could not otherwise afford. We use dedicated people and clever technology to safeguard our platform. Go somewhere else. You can email the site owner to let them know you were blocked. You might get what you ordered the 1st time, but you never will again. It goes against our guidelines to offer incentives for reviews. Nellie Wig by Paula Young | Paula Young Your connection to this website is secure. During another call today, another Paula Young rep claims the package is in Illinois. You should be ashamed. Follow us! About Paula Young: Offering you Quality, Natural-Looking Wigs, Hair Pieces and Hair Extensions since 1978. Specialty Commerce Corporation has a C rating from the Better Business Bureau (BBB) with quite a few negative reviews about them and the companies they own. To see alternative views of the image (where available) simply click on the link (See All Alternative Views). Paula Young doesnt even deserve a two rating. Their website shows no tracking information for my order. Need more information? Most people will find that they only have the option of shopping on the internet for wigs, which is great since you can compare prices and have access to thousands of different choices. And then, when they finally arrived, I was pretty ticked off. Terrible customer service. Find out how we combat fake reviews. Purchased during bogo promotion and total with tax and shipping came to $57.79. Companies can ask for reviews via automatic invitations. PaulaYoung.com is your online source for wigs, hair pieces, and hair extensions. Join the 59 people who've already contributed. Breezy by J Smith is a nice quality but is nowhere near the style that is pictured. Our biggest concern is the unreliability of customer service, product delivery, and refunds that seem to have been an issue for a lot of people. 1 review US Jun 17, 2022 Satisfaction quaranteed is not a priorty I am so disappointed with the wig I received..It looks nothing like the picture in the catalog,and of poor quality. "Why do I not see the discount or promotion deducted from my order when I am ready to check out?" If you have any questions about completing an exchange or return, please feel free to contact Customer Service toll free at 1-800-689-2587. Please have the item name, item number, color, size, and quantity ready, Wig.com Exchange Department Paula Young is a classic bait & switch scam. I TOLD THEM I WOULD REFUSE THE ORDER AT THE POST OFFICE. They charged me another $8+ to return the wig and took that off the return money I was entitled to ONLY if I bought ANOTHER wig with an additional "9.99 shipping charge which she "would wave this one time". Great colours and styles. Select any 2 Wig Stores to compare them head to head. They kept saying it's a NEW policy! They would not believe me and said I had to send the dirty merchandise back for inspection before I received a credit. The bottom portion (blue) is where you should enter the promo code and then click "apply." #2. I have over 100 wigs, most between $150 and $250. What a nightmare ordering from Paula Young. I emailed back instantly to advise, including photos and a screen shot of my original order. #7. We also ensure all reviews are published without moderation. Paula Young wigs are fantastic! IT is so thin it's not usable,all the wefting shows thru it.Will not hold any style after it was washed.Very poor quality. Whether you have short, long, thick, or thin hair, it's crucial to nourish and care for it not only so it looks beautiful all Where can you find the best Handbags? Anything returned after 31 - 60 days will incur a $19 restocking fee. A New York man is fired after a woman accused him of ripping her wig A woman whose wig was ripped off her head by a man as she was walking in New York City early Monday said she now wants to take legal action. Can you believe that!! I said no where in the catalog or on their website indicates this. Whether you're a trendsetter on the lookout for the next hottest bag or looking for functionality over frills, online handbag shopping provides Where is the best place to buy perfume online? About Paula Young: Offering you Quality, Natural-Looking Wigs, Hair Pieces and Hair Extensions since 1978. I was on the phone with them (placed on long holds multiple times) for thirty minutes then they want me to spend another thirty plus minutes driving to the post office for their mistake. I have tried LITERALLY 12 times today, and each time the automated voice repeats a remarkably wrong number back to me. Very reliable company, easy to reach on the phone, prices are reasonable and there are no restocking fees as with many other wig companies. The packing slip said the wig was backorder cancelled. And, as far as I know the only line I know of with finer hair that is not so dense as to look like a clown or a helmet head. Please have the name of the Item, Item Number, Color, Size and Quantity ready. I bought bangs for $19.99. sent wrong COLOR AND WIG SIZE.To send back they charge a exzorabant re-stocking fee plus more shipping fee.Do not buy from this company.BUYER BEWEARE!!!!!!! They are running a total scam. Canadian Orders: Pricing and Exchange Rates. I have received used wigs with hair products in them and my recent order took over 2 1/2 weeks to receive. Items shipped to Canada and internationally are FINAL SALE and CANNOT be exchanged or returned. Each of the promotion/offer codes are specific to the individual website and cannot be used on our website. Top Products. Not funny in my opinion. Discount/Special Offer items will have refunds adjusted accordingly. Returns & Exchanges. To return it for their mistake. Offering wigs for medical hair loss or to change up your style. She sold them. Hair doesnt lay down where it should but permanently twists at odd angles, looks like it has split ends etc. Low life company. Retailer Restrictions: "Customer service" and "refer a friend" services are not eligible for Cash back. Canadian Order FAQs. Still waiting on refunds for orders placed in early October. After a horrific accident and all the medicines I was taking, I really noticed how thin my hair was getting, so I decided on trying a wig and so blessed that I found this website. Top Brands, Wide Selection, Affordable Prices. Average wait. $8.99 for shipping and $2.18 for taxes.
Maybelline Expert Wear Eyeshadow, Hayley Paige Caviar Veil, Articles P