ComplaintsBoard.com is a leading complaint resolution website on the Internet. Paula Young Review: Terrible Customer Service & Bait-and-Switch Tactics. It seems to me that Paula Young reels people in with great prices and then doesn't follow through on their end. But as it stands, it is 2/19/22 and in collaboration with Pitney Bowes who works with USPS, nobody is sure when my delivery would be made. 2023 Trustpilot, Inc. All rights reserved. And I gotta tell ya, the colors they offer are somethin' fierce. Gain trust and grow your business with customer reviews. We appreciate your understanding in this matter. I was referred to the catalog that I'd already gone thru, with no luck. Paula Young wigs are subpar. Do yourself a favor DONT BUY ANYTHING FROM THEM!! Paula Young also has terrible quality wigs. Took advantage of a "Special" ordered two wigs and paid for two wigs. The website has been known to have shipping and delivery issues, with customers reporting delays and lost packages. That is completely deceptive marketing. I am still waiting on exchanges and refunds since October the 3rd 22. Terrible customer service policy when they wont correct their own mistake. I said no where in the catalog or on their website indicates this. Its location on this page may change next time you visit. It's quick, easy, and safeour website is secure, and no one else will be able to access your confidential information. I wrote a letter asking for a full refund including postage, handling and the surcharge. ONLINE Simply sign in to PaulaYoung.com. Eagerly, I entered the code and Boom! We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Paula Young, Pros and Cons of Paula Young: A Review Breakdown. 7 DIY Cosmetic Surgery Secrets That Will Save You Thousands of Dollars, Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. When I called the agents were difficult to understand with heavy accents and completely unprofessional and rude. Paula Young offers hairpieces and wig styles for women who want to look their best and feel confident. Disappointing Return Process from paulayoung.com, Deceptive Advertising: Paula Young's False Promises and Disrespectful Customer Service, Disappointing and Low-Quality Products from Paula Young: A Warning to Potential Buyers, Mixed feelings about Paula Young wigs: High Quality, Reasonable Prices, but Questionable Business Practices, State Farm Mutual Automobile Insurance Company. Until then, I'll be taking my business elsewhere. What a rip off. That's where the orders coming from so that means I won't be receiving it for another couple of months if at all. And the other one, let's just say it didn't quite suit me, if you know what I mean. Complaints for Paula Young Wigs in Brockton, MA - 156261150 - BCA Basically the $19.99 item cost me $33.11. Products used:Hair topper in a golden brown for my 76-year-old mother who has significant hair loss. I wish someone had warned me before I went ahead and bought from them. I cut the tag off the wig so can't return! Information for the entry hasn't been updated since Feb. 11th and states the package is still at a shipping facility in Massachusetts. Needless to say, with their prompt response and actions to correct what went wrong I wouldn't hesitate to buy from them again and encourage others to do the same. I decided to check out their website and their prices seemed reasonable. This will surely increase the credibility of your complaint. Please have the item name, item number, color, size, and quantity ready. I wont even send it back because I dont want to deal with anyone there again. I asked for it to be stopped and refunded. The color was true to the website's description and the fit was perfect. Paula Young (paulayoung.com) has been a source of frustration for many consumers. What I received was a wig that was so BARE on the crown area you could actually see the netting. I believe in redemption and I think they certainly redeemed themselves. They refunded me only $10.59! Finally the customer service "supervisor" hung up on me when I said that was not acceptable. The advertisement papers that were in there were stuck to this bottle because they had gotten wet and then dried. Free one-time exchange: Whether it's for fun, fashion, convenience or to compensate for thinning hair or medical hair loss, we've got the wig style you're looking for - straight wigs, curly wigs, short wigs, and long wig styles, synthetic wigs or human hair wigs. They charge me $9.99 for the return shipping label. Wig Reviews X 3/ Two Paula Young wigs/ One Amazon wig Cute - YouTube And the craziest thing? Basically the $19.99 item cost me $33.11. So, I held on for 2 hours and then rang them again. My letter explained why I thought I deserved a FULL refund. You should be ashamed. Submit a complaint and get your issue resolved. Paula Young has received many positive reviews and has become a popular destination for women looking to enhance their hair. I don't know what's happened to the good old trust in this world. Useful Advertisement MD Monica Degani 2 reviews US Apr 3, 2023 They rip of people - That's how they make money. Their discontinued wigs were the best though - the Sheer Vogue was one of my faves. On the second order, I attempted to get free shipping again with a coupon code, but yet again, there was a shipping fee charge added to the bill. Thanks to their quick response and solid remedial actions, I'd happily shop with PaulaYoung.com again - and I'd tell anyone else who's thinking about it to go for it, too. Never never ever again! The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I could offer other examples of 'milking the customer' but I'll leave it at that. One was used, so I called to get a credit for a dirty wig. Mailed 11/10/22 for an exchange. They talk a good talk about their return policy, but they don't walk the walk. He was rude and had no business being in customer service. Terrible business policies and horrible customer service. Plus, you don't have to go through the tedious process of returning a product because of poor quality. Dr. Paula Young, MD frequently treats the following conditions: Malnutrition, Pneumonia, and Diabetes With Renal Manifestations. Simply email our Customer Service Department at customerservice@paulayoung.com. Newest Most helpful Most popular Oldest Overview of Paula Young customer experience Paula Young (paulayoung.com) has been a source of frustration for many consumers. I saw a pamphlet for $39.00 and thought I'd hit the jackpot. Be very careful to screen-print your order and your confirmation of payment before you wait for their email to land. Click here to get notifications about new complaints of Paula Young. So, I got this email from Paula Young, right? Paula Young wigs Ordered A WIG, RECEIVED IT, HAVE YET TO HAVE MY cREDIT cARD CREDITED. Super nice when they take your credit card order. I don't appreciate this kind of underhanded tactics! I am a licensed cosmetologist that helps people with cancer find wigs that are like their hair,comfortable and natural looking. I gotta say, I was pretty disappointed with the products I got from Paula Young. But man, was I let down by the whole shebang. Headquartered in Massachusettes and founded in 1978, Paula Young Wigs is an online womens discount wig shop. Paula Young Wigs Reviews | Read Customer Service Reviews of www They charged me $1.95 for "delivery surcharge". There has to be a wig company out there that does care about there customers. Ill be ordering elsewhere. This is the kind of behavior that makes me want to go elsewhere and try different businesses. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks. In addition right after I placed my first order and before I even received confirmation of the charge, I started getting emails with "special offers" etc. Drop Ship Wigs Policy | Wig Returns & Exchanges | Paula Young I FEEL LIKE THEY WERE TRYING TO DO A BAIT-AND-SWITCH ON ME. There has been a steady erosion of customer service, along with a strikingly dramatic rise in fees - to the point where I am done! Paula Young Reviews - 57 Reviews of Paulayoung.com - Sitejabber Man, that ain't right. I will give them ZERO stars. Stay away! Any issue related to order modification or cancelation please call our customer service number below. Information provided by various external sources. And let me tell you, their customer service is not on point. My Amazon wigs are better than this, including one that was only $6.99/$7.99. It ended up costing me over $32 to return a $93 order. MAIL    I am furious. But what really grinds my gears is the fact that every time they come out with a banger wig, they discontinue it for no reason! ComplaintsBoard.com is a leading complaint resolution website on the Internet. Shop now for your new favorite look! Paula Young wigs for women is the world's #1 retailer of wigs, hair pieces, hair extensions, and women's wigs. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. They need to start recording calls and having customer service surveys. So what did I finally get back? Overall, I'd say Paula Young is a little bit of a gamble. So if you're thinkin' of buying from Paula Young beware, cos they're tryna scam you! That's how they make money. Like, what's the deal with that, am I right? Cannot answer as I have not as yet received anything. If you would like to submit your order by fax, simply complete the order form in the print catalog and fax it to 1-508-238-1965. There was some difficulty in evaluating or examining the information or data present on the paulayoung.com. There are little hairs standing up all over Aria, the wefts are very visible and no amount of working on it will fix the issue, but the lengthy tedious return process I have read in review after review, is not worth it. Paula Young Wigs!! 3 Styles!! 2 Colors!! - YouTube They're selling some really low-quality products, and that's not the kind of thing I'm interested in buying. They say shipped 13 July, but their tracking says product never delivered to USPS. Ill never order from them again or do I recommend anyone else orders from them either. Our scan shows Paula Young website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.
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