I was angry as to why I was never informed that there were problems with the fabric I ordered in the three weeks that have passed. It was overall a very stressful and unsatisfactory experience. I love how customizable the gown was. It's horribly large up top (I'm a 32A, gain a couple lbs maybe a 34B) and a 25"-26" waist and it easy could be taken in a couple inches.I would send it back if I had the time but unfortunately will wear this once and most likely never again. In order for the Revdex.com to appropriately process your response, you MUST answer the question above. Meanwhile, customer service wont take phone calls only email and is taking a week to respond to my photos and provide a resolution. Please excuse this delay, I ordered a dress from this website and the site made it seem like my dress would be shipped in 2 days and at my house within 5 business days. She accepted this, but then the dress didn't arrive on Tuesday, or Wednesday or Thursday. The return is half the price of an item, I'm losing a hell of a lot of money for an absolutely awful company! Code Hi ***, Top picks for every kind of dad, Get $50 Off Every $200 You Spend | Use Code HURRYSF |, Create an account and get 10% off your next purchase with code ACCOUNTSF |, Enter for a Chance to Win a $1500 Gift Card |, Sign Up for Saks Text Alerts | Text SAKS5 to 75283 |, By voluntarily opting in to Saks Fifth Avenue Waitlist text alerts and/or Waitlist email alerts, in addition to hearing about your Waitlist item, you agree to receive one automated marketing text message to the phone number provided above inviting you to join Saks Fifth Avenue mobile marketing alerts. Shopping & Fashion Clothing & Underwear Women's Clothing Store Fame and Partners Fame and Partners Reviews 170 Poor 2.3 VERIFIED COMPANY fameandpartners.com Visit this website Sally Thompson US Mar. The online chat line was super helpful. Terms I placed an order in January for a Made to Order dress for my upcoming rehearsal dinner. This website was reported to be associated with Fame & Partners. Will definitely be purchasing from this company again. So glad I found Fame and Partners. No adjustments to prior purchases. *** *** *** *** *** ** *** ** *** *** *** *** ** *** *** *** * *** *** ** *** ** * *** *** *** *** *** ** *** *** ** *** *** ** *** *** ** *** *** *** * *** *** *** ** *** *** *** *** *** * *** *** *** ** *** *** *** *** ** ** *** *** *** *** *** ** *** *** ** *** *** Contact team@fameandpartners.com within 30 days to discuss further options. Due to the heavily discounted pricing, we are unable to accept any return/exchanges under any circumstances. If they think I am paying their $30 restocking fee they are crazy, this is just a cover to ensure customers pay for the freight back to China. Both dresses fit well and did not need alterations. Rating: 4/1 votes. If you are confused about your size, simply contact our friendly customer service team via ourContact Formto assist you in working out best fit for you.If your purchase includes more than 1 style in the same size, we can only offer a full refund for 1 style; if you would like to return more from this order, we can offer an exchange or credit if you meet all other returns criteria.- See more at: [redacted]Again, we would only be able to refund one dress and issue a credit note for the balance. *** We use dedicated people and clever technology to safeguard our platform. Seeing someone with the same outfit as you is literally the worst! I went online and turns out I needed to submit a return application so I filled it out and it said I had to wait for approval. In order for the Revdex.com to appropriately process your response, you MUST answer the question above. Thank FastFashion, Our style guide for the season's top moments, Leveled-Up Low-Tops They continuously gaslit and lied to me about the delivery date that was provided to me at checkout in January. Especially for expensive dresses, you cant be out hundreds of dollars for months. In less than 24 hours, they had emailed me back saying that it had been shipped. *** *** *** Beyond 5 stars. Read R29's review of Fame & Partners, the brand making made-to-order dresses for weddings, events, and other occasions. Verification can help ensure real people write reviews about real companies. Out of 8 bridesmaids who ordered from Fame and Partners, none fit well. Find out how we combat fake reviews. What you see is what you get, plus the quality is to die for! Not valid on international shipments. Everyone in our party wore the same color but could pick out whichever style we wanted. I waited 2 weeks and then eventually e-mailed them and they responded to say it was on the way. Response: *** *** i was expecting to get dresses they had on their outlet website, which would have been great. I was sent an email saying the reimbursement has been initiated. Grab 84% off on order of petite mystery box. {{ 'image' | placeholder_svg_tag: The bodice is short/waistline is too high for someone who is 511, which is listed on the customization form I filled out. of Service. We are sorry to hear that the dress wasnt perfect for youPlease make sure you have read our return guideline before sending the dress out, and include all forms and receipts in the packageIf you havent printed/filled out the return form, you can download it here: *** Offer valid at saks.com only (excludes Saks Fifth Avenue stores, Saks OFF 5TH stores and saksoff5th.com). I received an order from Fame & Partners that did not fit. Offer valid at saks.com only. here. Bold new sneaker arrivals, Father's Day Gift Guide Hi Heather, We sincerely apologize for the experience you have had with us. The site implies that it is a USA based company out of CA. successfully processed through your [redacted] account.Should you require any further information, please let me know.Kind Regards, Description: ONLINE RETAILER, FORMAL WEAR, DRESSES-WHOLESALE & MANUFACTURERS, Address: 6121 W Sunset Blvd, Los Angeles, California, United States, 90028-6442. We had the opportunity to buy other dresses from local shops but she just fell in love with this style and color. If further proof of refund is needed, we can provide this confirmation number. We apologize for the inconvenience that [redacted] has experienced. Verification can help ensure real people write reviews about real companies. This is the most stressful experience. Please feel free to reach out with any other questions or When fame and partners customer service checked the tracking number, it turns out the package hasn't even shipped yet. First of all, they don't do any phone calls which confused me as to why a company would do that. I ordered a dress for my High School Graduation ceremony and Frame and Partners. It is generally generated from returning a customized style, bridal style, or a dress from The Wedding Atelier App. No adjustments to prior purchases. Choose your color, fabric, style, and hem for a one-of-a-kind look. $35 fee to exchange. [Yo mur Answer Here] so much for a discussionyou are not willing to help at allyou did not complete your contraction on one of the dresses, it arrived a week latei should be entitled to a refund on this dress plus anotheralso you say your dress are unique ,but all the dresses were completely different sizes. They were obviously trying to push me out of the 30-day return window and that type of practice is unfair to the consumer. However, we did honor a full refund for [redacted]. I felt so trapped and ashamed. If you have any questions about our return policy, just send us an email and well get back to you right away. I would like to thank you for contacting them, because that did enable me to get my refund. I can refund you for the dresses, though they have not been sent back to us, and have exceeded out day return policy or maybe a few returns got thrown in the mix. I went to send the dresses today and am being charged $94 US dollars for my (UK post office national price) air mail package due to the weight. Featuring contemporary styles, our custom dresses are perfect for any occasion. On Tuesday, June **, 9:PM, new customer service *** wrote: Per the attachment on my previous response, I contacted Fame and Partners on [redacted] to inquire about the return and did not get resolution until the Revdex.com was notified on the May **. Its like having a custom tailored dress without the huge price tag, and Im so happy to support a company that is reducing waste in fashion. *** You could be the first review for Fame and Partners! Shop modern, made-to-order dresses today at Fame and Partners. A small return fee is deducted from the total refund amount which helps us manage the return in a safe and sustainable way. Looking to find more brands like Fame and Partners? They predicted 15 days max, it took well over 20. Not valid at saksoff5th.com. [redacted]. This offer cannot be applied as credit to previous purchases. and saksoff5th.com). I got their mystery bag, which is 5 items for $150. 2021 Frilly, Inc. All Rights Reserved. more about $20 Off By Fame and Partners. Our top picks for sunny style, DOLCE&GABBANA From: Our Zero Waste Fee allows us to continue working towards a future where inventory is a thing of the past and over-production is a rarity, not the norm. And when I say contacted, I mean I called them 3 times and sent 5 emails to them over the course of 2 days. Be wary. *** *** * *** *** ** *** *** ** *** *** *** *** *** *** * ** *** *** *** *** *** *** *** *** *** *** *** * *** *** * *** ** *** *** *** *** ** *** *** *** This brand allows you to transform their ready wear pieces which can range from $80 tops to $1,000 occasion dresses. You only need to include the returns form that I said in the last emailCan you please tell me what dress you are keeping I sent them back May 10, 2018 and I still have not seen the refund! Though they shipped earlier than the suggested time frame, they all shipped on the same day as different shipments. Be sure to send your package ASAP, Package the item(s) along with a print out of the Packing Slip, Send the package using your preferred carrier, keep a copy of the tracking number, and mail ASAP. From: *** *** *** *** She has several friends who have been victimized by their misleading advertising. We charge this fee because wedo not build inventory into our up front pricing. After receiving the item, I realized the quality was not what I expected and how it was photographed,. The dress quality, fabric, color and sizing was perfect. Orders with 50% off and above are FINAL SALE. Thank you, $125.00 $315.00. It goes against our guidelines to offer incentives for reviews. [redacted], Revdex.com: *Use code FREESHIP at checkout for free Standard shipping; minimum purchase of $100 or more before taxes required. Review: I ordered 3 dresses from the company $836 US dollars worth. Here are 8 tips for writing great reviews. It arrived, and its nearly 5 inches too short. Click on Return My Order, enter your order number and email address or sign into your account then click on My Orders I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. Please note we charge a small return fee, which includes the cost of return shipping and our QA to ensure the returned piece is refreshed for another customer.We imagine a future without over-production and environmentally devastating waste by being more thoughtful with inventory on hand. Price high to low Price low to high New to old Old to new Customizable Jumpsuits for Women Jumpsuits are the perfect dress alternative. like a waste of fabric. Unfortunately, we were unable to find any items in the price range you selected. These rockstar garments give you the elegance of a dress in a versatile, comfortable and easy to wear package. From chic daywear to classic black dresses and statement pieces, our made-to-order dresses are designed by us and personalized by you. [Your Answer Here] document.write(new Date().getFullYear()) Modvisor. *** *** *** The style of the dress is perfect and I love all the ways I was able to customize it it really feels unique. I received no e-mail to tell me about confirmation, no e-mail about shipping or dispatching. I have documented the series of emails between myself and the company in the attached Word document to demonstrate the issue. I did not receive any further emails, so after about 2 and a half weeks, I emailed customer service asking about my order and if it would be shipping soon. Sincerely, They are truly unprofessional and should not be in business. i would wear none of these pieces anywhere. To: *** *** The length is overall short as well. Our made-to-order styles are made just for you and no one else. We have also processed a refund in the amount that was agreed upon. To: *** *** Code valid for one-time use only. [redacted], Revdex.com: Join This brand allows you to transform their ready wear pieces which can range from $80 tops to $1,000 occasion dresses. ** *** *** *** *** *** *** ** *** * *** ** *** *** * *** ** *** ** *** *** *** *** The first thing that compelled me to purchase from this company is the fact that they're custom pieces, made to ordertherefore NOT fast fashion and severely harming the environment. The dresses were scheduled to be shipped within 4 weeks. We spent $280 for this dress. If you arent 100% satisfied with what we come up with, simply return your garment within 30-days for a full refund minus a $35 Zero Waste fee that allows us to keep things green and low-impact. It fit like a glove and the material is super well made. Sincerely, (months ago) I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. This is where I began my interaction with there customer services department, where my e-mails were vaguely and lately replied to. Please help meDesired Settlement: All I want is to exchange one dress for a size up, return the other two and be refunded and not have to pay an extortionate amount to return that all clothing companies cover!!!! Since my order shipped as 4 different packages, that meant I had to pay 4 x the duty fees, resulting in a sum . With over 200+ contemporary styles, shop made-to-order clothing for the modern women today. [redacted]. I understand they have a policy but this was clearly a misunderstanding. The length is overall short as well. I recently ordered a dress for prom on their website and the estimated arrival time was between 2 to 3 weeks. Live boldly. Return Policy What is our returns policy? I am now being told that it MIGHT ship from China the week before my event. *** ***, Revdex.com: I've heard a loooot of people having issues with the return process and their refunds. It goes against our guidelines to offer incentives for reviews. *** *** *** *** *** * *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** * ** *** *** *** *** *** *** ** ** *** *** *** *** *** *** *** ** *** *** *** ** ** *** *** ** *** *** *** * *** * *** *** *** *** *** *** ** * *** *** * *** *** *** *** *** * *** *** *** *** *** ** *** ** *** ** *** *** *** ** *** *** *** *** *** *** *** * *** *** *** *** entering your email and submitting this form, you consent to receive marketing emails (such as promotion The designs are ours, but the small details that make a dress unique are all you. To: *** *** Fame and Partners is not providing a factual summary in her response. We have responded to the complainant and provided documentation of the refund. So sorry you misunderstood our Mystery Bag. I contacted customer service and they were quick and helpful. 10% Off Entire Order Get code ACK10 Details & terms 75% Off Deal Verified Get Fame and Partners Products at 75% Off or More on amazon.com Ends in 1 week Get deal Details & terms 5% Off Code 5% Off Everything Get code ONEY5 Details & terms Deal Verified No adjustments to prior purchases. To ensure that we able to address your concern, please email us at customerservice@fameandpartners.com and we will look into resolving the return and refund appropriately. Cannot be combined with any other promotions. Add contact information for Fame & Partners, Sharing is caring! about businesses and we make it easier for their voice to be heard by the companies. Fame and Partners is a custom made-to-order clothing brand for the modern everyday women. When I've been trying to email the costumer service they respond with pre written messages and will not take the time to actually help me. To: *** WOW!!! You will be responsible for any return shipping fees. There is no time or money left to go buy another, not to mention retail dresses are picked over. Little did I know I was blown away by the variety of style and was able to custom order a dress for my daughter that just fit her perfectly!!!! I cant recommend fame and partners enough! If you are planning on ordering from this company just know that the shipping will be on the longer end of the time they give you. People need to know how the business is ran and this is a warning to stay away from this website. View our, Click on Return My Order, enter your order number and email address or sign into your account then click on My Orders, Select the item(s) in the order you want to return and select your reason, let us know why you are returning the item. Get Coupon . At this time, I have not been contacted by Fame & Partners regarding complaint ID [redacted].Sincerely,[redacted], Description: ONLINE RETAILER, FORMAL WEAR, DRESSES-WHOLESALE & MANUFACTURERS, Address: 6121 W Sunset Blvd, Los Angeles, California, United States, 90028-6442. Hi Nikki! Instructions on returns come with the purchase and involve emailing the company. I would regularly check my emails and my account to see if the dress has been shipped but there was never any update. To: *** *** I didn't hear anything. *** *** ** *** *** *** Fortunately I have a very understanding family so I don't have to fight them to get my money back. Promotional code is for one-time use only. I finally got through to someone in charge of their [redacted] page and they told me that my dress would be SHIPPED in 7-14 business days. Avoid that drama and head over to Fame and Partners where that will never be an issue. To: *** *** *** Hi ***, . You can get much better dresses at better prices that will actually arrive when you need them. I e-mailed the company to contest this and they said they would cover $8 of my returning package. Dear Customer,As per our previous communication we have on record we have successfully refunded you the full amount on the [redacted] August.I have sent you a direct email to your email address on file with an attachment illustrating the refund.We hope this clarifies any further confusion.Kind Regards, Revdex.com: Both dresses fit well and did not need alterations. *** To: *** *** *** *** *** ** *** account.Should you require any further information please let me know.Kind Regards, Hi, I am a prime example, but I am so happy with how the dresses turned out. *** *** of Service. *** SaksFirst Members get free Standard shipping on every order, no minimum spend or code required. Fame and Partners Coupon: 14 Days For Return. We use dedicated people and clever technology to safeguard our platform. our customers. and Add contact information for Fame & Partners, Sharing is caring! Best, Privacy I ordered 2 different style (bridesmaid) dresses in the same color and fabric and provided my EXACT measurements. Dear Customer,I would like to apologise for any inconvenience or frustration we may have caused you.Please note our company is unique in its function. They announce "Free Returns" all over their website. OMG this company is so bad. I purchased the Allegra in black, size 0, 5'3".It arrived in a timely manner, undamaged, and is decent enough. Dear Customer, I apologise for any frustration we may have caused you.Please know we do not mass produce our dresses, instead are carefully crafted for each of our customers.As a result we advise our customers to contact our Customer Service Team to confirm which size will. Sincerely, Choose your color, fabric, style, and hem for a one-of-a-kind look. I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. You can unsubscribe at any time by clicking the From: *** *** *** The third and fourth paragraphs do state that if you bought 2 sizes or two styles you can't return it. Hello ***, Due to the heavily discounted pricing, we are unable to accept any return/exchanges under any circumstances. Privacy Got my dress and I absolutely love it. [my complaint has NOT been resolved because I have not received a refund as promised The business stated that they would refund my money shortly, that they had technical difficulties with an "outside service provider" this in a email addressed to me 8/**/ Then on 8/** I receive an email from another member of the Fame and Partners Team, and this person states in the email that she has already refunded my money on 8/**, and that it would take a few daysI responded back on 8/** that I had not received a refund yet Today, 9/*/15, I receive the Revdex.com notice that Fame and Partners has said they have refunded my money, but its been over a week and I have not received anything Fame and Partners is your one-stop shop for accessible evening and daywear for the modern woman. By the way, the dress is lovely. It fit like a GLOVE and the quality was excellent. Text STOP to cancel. Without that I would have given it 1 star. You have reached the maximum number of items allowed in your shopping bag. Sincerely, Particularly if you are planning to purchase a dress for a Wedding or other specific event. We accept returns via mail or in store. !Ordered two dresses, horribly made and the wrong color. I have reviewed the response made by the business in reference to complaint ID#[redacted], and have determined that my complaint has NOT been resolved because: Please note that a store credit cannot be transferred to another person or account and may not be purchased. Receive $25 off on your order when you spend $50 or more. Bad Experience, they are not true to there refund policyI returned a dress and the told me that they were sending the dress back because the donot remove lable was not on the dress They never put a lable like that on the dress all the other lables were still on the dress now I'm out and stuck with an unflattering dress, Dear Customer, I apologise for any frustration we may have caused you.Please know we do not mass produce our dresses, instead are carefully crafted for each of our customers.As a result we advise our customers to contact our Customer Service Team to confirm which size will I will accept the businesses response only when the credit is placed back on my [redacted] card. Sincerely, We are in the midst of making improvements within customer service so that you may receive a response back within 24 hours. *** *** *** ** *** In order for the Revdex.com to appropriately process your response, you MUST answer the question above They will NOT get your order to you on time, contrary to their "free on time delivery" slogan; the order is not "guaranteed to fit" another lie on their website and they will not care about you.
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